Tales of Design & User Experience (ToDUX) #17 ⁂ Dear readers and friends, Let’s talk about pain. Not the metaphorical “growth” kind of pain. But the kind that comes from hour-long wrestling matches with digital products in 2025 that should just work by now—yet, here we are. My latest article in The UX Collective, “It’s incredible… Continue reading UX should be easy by now. So why isn’t it?
Tag: CX
Little MOO, the Friendly Print Robot – That’s Customer Experience!
Recently, I've ordered a set of new business cards online and shortly thereafter, I received a confirmation e-mail from Little MOO, the friendly print robot. He told me that he had received my order and was forwarding it to Big MOO, the loyal print machine. Immediately, I had to think of a little robot looking… Continue reading Little MOO, the Friendly Print Robot – That’s Customer Experience!
2008 – Tales of Design & User Experience 