How to Measure Usability with Only 7 Questions

Tales of Design & User Experience (ToDUX) #12 ⁂ Dear readers & friends, Smashing Magazine has published a new article of mine, which I co-authored with the fantastic Johanna Jagow. The article introduces Iɴᴜɪᴛ, a questionnaire (or instrument) for measuring usability. I developed Iɴᴜɪᴛ already during my Ph.D. studies and presented it at various academic conferences, but only recently… Continue reading How to Measure Usability with Only 7 Questions

On Properly Measuring User Experience

Tales of Design & User Experience (ToDUX) #11 ⁂ Dear readers & friends, The third, and final, article of my series on UX measurement, “Seven heuristics for identifying proper UX instruments and metrics,” has been published on the ACM Interactions blog. It all started with a discussion with a colleague on whether conversion rates are… Continue reading On Properly Measuring User Experience

Design Principles, Why They’re Important, and How They Relate to Team Values

Tales of Design & User Experience (ToDUX) #10 ⁂ Dear readers & friends, I took a little summer break, but have recently gotten back to writing articles. My latest piece “Designing together: the importance of shared principles for design teams” has been published by The UX Collective. It’s the fourth in what will be a series… Continue reading Design Principles, Why They’re Important, and How They Relate to Team Values

A Very Short History of Product Management & Stewart Brand’s “Access to Tools” Philosophy

Tales of Design & User Experience (ToDUX) #9 ⁂ Dear readers and friends, I hope this issue find you well. In today’s newsletter, I want to focus on two things: A new article about product management. Stewart Brand’s “Access to Tools” philosophy and how I want to use it for this newsletter in the future.… Continue reading A Very Short History of Product Management & Stewart Brand’s “Access to Tools” Philosophy

How To: Design Team Strategy

Tales of Design & User Experience (ToDUX) #8 ⁂ Dear readers and friends, I hope this newsletter finds you well. I’m excited to share two new articles I’ve published since the last edition and hope you’ll find them interesting and useful. Design Team Strategy I’ve started writing a series on how to develop a comprehensive… Continue reading How To: Design Team Strategy

New Year, New Updates

Tales of Design & User Experience (ToDUX) #7 ⁂ Happy New Year, readers and friends! 🎆 As we begin another year, I wanted to take a moment to welcome any new subscribers who are receiving this newsletter for the first time. I'm excited to have you join our community of design and user experience enthusiasts.… Continue reading New Year, New Updates

So, how *can* we measure UX?

Tales of Design & User Experience (ToDUX) #6 ⁂ Dear readers and friends, A new article of mine—“So, How Can We Measure UX?”—has been published in the ACM Interactions blog. It’s part two of a three-part series about the proper quantitative measurement of user experience. #2: So, How Can We Measure UX? This one will… Continue reading So, how *can* we measure UX?

ROIs and Poetry ✍🏻

Tales of Design & User Experience (ToDUX) #5 ⁂ Dear readers and friends, ¿Cómo estáis? ☀️ I’ve waited a little with this issue of the newsletter because I wanted to aggregate some content for you first. Mainly, there are two new articles that have been published recently. One is about calculating the ROI of any… Continue reading ROIs and Poetry ✍🏻

AI Will Be a Thing in Design and Research, but There Are Some Issues to Resolve First

To what extent do digital designers and user researchers in industry make use of AI-powered systems to support their work? The answer seems to be “not much,” as we found in a survey with 34 practitioners. In general, there seems to be little awareness of the specific advantages AI can bring to a design process and which tools are already out there, despite significant issues with existing processes that could be well mitigated with the help of AI. However, designers and researchers are very open to the topic and would appreciate AI-powered systems to support them in both ideation and evaluation. Providing practitioners with such systems that are easily accessible and demonstrate added value holds great opportunities.

Steal This Blog Post!

This is an experiment. If you haven't come here from my own website, Medium, Smashing Magazine, HackerNoon, or any other legit publication where I publish, then you've most probably just read a stolen article. To support me and my writing, please consider having a look at my Medium page; subscribing to my newsletter; or spending… Continue reading Steal This Blog Post!